At Bonas Responsible Gaming — Stay in the fun, stay in control

Betting is about more than winning or losing. Bonas believes every player should understand their situation, respect their limits, and play with peace of mind. We're here for you.

Mental Health & Wellbeing
Set a Spending Limit
Self-Exclusion Feature
24/7 Support
18+
Adults Only
24/7
Support Team Always Available
5
Protection Tools — Free of Charge
3 Minutes
Time to activate self-exclusion

Bonas Tools for Responsible Gaming

Bonas offers several built-in features to support responsible gaming. They are all completely free and accessible directly from your account.

Set Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit. Once the limit is in place, it cannot be exceeded.

Session Time Limit

Set a limit on how long you play in one sitting. Once that time is up, Bonas will automatically alert you and suggest taking a break.

Self-Exclusion

If you need to step away from the platform — temporarily or permanently — activate self-exclusion. You can choose any duration, from 1 week up to a permanent ban.

Set a Loss Limit

A feature that automatically stops your session if your losses exceed a set amount, protecting you from placing more bets in the heat of the moment.

Take a Break

Pause your account for a few hours, a day, or several weeks. During your break, you won't receive any promotional notifications.

Review Activity History

View your betting history, spending stats, and time spent — all in one place. Understanding your own habits is the first step toward responsible gaming.

What Is Responsible Gaming and Why Does It Matter?

Responsible gaming at Bonas means more than following rules. It's about understanding your financial limits, taking care of your mental health, and enjoying betting as entertainment — never as a livelihood or a way to solve problems.

Online betting and gaming can be exciting and fun, but without awareness they can lead to addiction. That's why Bonas educates every user about responsible gaming from the start. Our goal is for you to enjoy our platform long-term — healthy and happy.

When Does Betting Become a Problem?

Betting is primarily a form of entertainment. But there are signs that suggest it may have gone beyond just fun. If you notice any of the following in yourself, it's time to take it seriously.

  • Chasing losses by placing more bets
  • Hiding your betting activity from family or friends
  • Unable to stop betting even when you try
  • Spending money on betting that's meant for essential expenses
  • Spending excessive time thinking about betting
  • Feeling irritable or restless after a loss

If even one of the signs above applies to you, activate Bonas's self-exclusion feature now or reach out to us at support@bonas.ws. We're here to help — no judgment.

The Golden Rules of Safe Betting

Follow these simple but effective guidelines for responsible gaming on Bonas. They are based on recommendations from leading responsible gaming organizations worldwide.

  • Set Your Budget: Decide how much you're comfortable spending on entertainment each month and treat that as your betting budget.
  • Accept your losses: Don't chase losses by placing more bets. It's the most common mistake.
  • Don't play under the influence: Betting under the influence of alcohol or any substance impairs your judgment and decision-making.
  • Take a Break: Avoid long, uninterrupted sessions. Taking regular breaks keeps your mind fresh.
  • Spend time with family: Don't let betting get in the way of your relationships and responsibilities.
  • Don't treat betting as a source of income: This is entertainment, not an investment.

Protection of Minors

Bonas strictly prohibits anyone under 18 from accessing the platform. Age verification is mandatory at registration. If you have minors at home, make sure your device is protected with a PIN or password to prevent them from accessing your account.

Parents can use third-party parental control software if needed. If you have any concerns, contact us immediately at support@bonas.ws.

Bonas's KYC verification process ensures every user is genuinely 18 or older. Accounts are not activated until age is verified with a national ID or passport.

Don't Hesitate to Ask for Help

Talking about mental health or addiction isn't a sign of weakness — it takes courage. Bonas encourages you to seek help at the first sign of a problem. Act before it's too late.

Bonas's support team is available 24/7, every day of the week. Reach out via live chat or email — your information is kept completely confidential.

Quick Self-Check

  • How many times did you bet last week?
  • Did you stay within your budget?
  • Were you able to stop after a loss?
  • Have you spent quality time with your family lately?
  • Is betting fun for you, not stressful?

If you're unsure about any answer, get in touch with our support team.

Set Your Limits

1

Log In to Your Account

Log in to your Bonas account.

2

Open Profile Settings

Go to the "Responsible Gaming" section.

3

Set Limits or Activate Exclusion

Select your preferred tool and save your settings.

4

Get Confirmation

A confirmation message will be sent to your email.

Need Help?

Our support team is always ready to help. Reach out through any of the channels below.

support@bonas.ws
Live Chat (24/7)

How to Activate Self-Exclusion

Setting up self-exclusion only takes a few minutes. Once activated, it cannot be cancelled before the chosen period ends — this is for your own protection.

Log In

Log in to your Bonas account and click the profile icon in the top right corner.

Open Settings

Go to "Account Settings" and select the "Responsible Gaming" tab.

Choose a Duration

Choose your preferred duration — 1 week, 1 month, 6 months, or permanent exclusion.

Confirm

Confirm with your password. You'll receive an email confirmation and the exclusion takes effect immediately.

FAQs on Responsible Gaming

Yes, once self-exclusion is activated your account is locked, but your balance remains fully secure. Once the exclusion period ends, you can withdraw your funds as normal. Our support team will be there to help you through the process.

Lowering a limit takes effect immediately. However, increasing a limit comes with a 72-hour waiting period. This delay is intentional — it's designed to prevent impulsive decisions and keep you protected.

No. Your privacy is fully protected. Any use of self-exclusion or other safety tools remains strictly between you and Bonas — it is never shared with any third party.

Completely free. All of Bonas's responsible gaming tools — deposit limits, session time, loss limits, cool-off breaks, and self-exclusion — are available at no cost and can be activated directly from your account settings.

Start by contacting us at support@bonas.ws — our team will point you in the right direction. It also helps to speak with a mental health professional or someone you trust in your family. Remember, asking for help takes courage.

Play Responsibly, Enjoy the Experience

Betting on Bonas is more than just the thrill of winning — it's a safe, transparent, and responsible experience. Open your account today and set your own limits.

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